Terms of Service

Booking, payment, cancellation and participation terms for cryvelis.com LLC defensive driving courses, plus rules for using this website.

1. Service provider

cryvelis.com LLC, Business Center Horizon, 14V Antonovycha Street, Kyiv, 03150, Ukraine; EDRPOU 41927680; contact@cryvelis.com; +380 958 256 9217; Managing Director Anna Bauer. Provider details are given before contracting per Закон України «Про електронну комерцію» від 03.09.2015 № 675-VIII.

2. Booking and payment

Price, scope, duration and instructor qualifications are shown on the course page and confirmed before payment, clearly and without misleading claims (Закон України «Про захист прав споживачів» від 12.05.1991 № 1023-XII).

3. Cancellation and refunds

Free rescheduling or cancellation up to 48 hours before the start. Later cancellations and no-shows are non-refundable unless the law requires otherwise; approved refunds are returned to the original payment method within 10 business days.

4. Participation

Courses are for licensed drivers aged 18 and over. A valid licence is required, instructor safety instructions must be followed, and attendance under the influence of alcohol, drugs or impairing medication is not permitted.

5. Conduct and liability

Unsafe or abusive behaviour may lead to removal without refund. Liability is limited to the extent permitted by law; indirect losses are excluded.

6. Website use and advertising

Content is provided for personal, non-commercial use. Advertising statements are truthful, substantiated and identifiable per Закон України «Про рекламу» від 03.07.1996 № 270/96-ВР.

7. Personal data and cookies

We are the data controller under Закон України «Про захист персональних даних» від 25.01.2024 № 3831-IX; see the Privacy Policy and Cookie Policy. Non-essential cookies are used only with prior consent.

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