1. Data controller
cryvelis.com LLC, Business Center Horizon, 14V Antonovycha Street, Kyiv, 03150, Ukraine, EDRPOU 41927680, is the controller of personal data collected on this website. Contact: contact@cryvelis.com, +380 958 256 9217. Managing Director: Anna Bauer.
2. Data we collect
- Enquiry and booking forms: name, phone number, email address, message, selected course and preferred date.
- Technical data: IP address, browser and device type, pages visited, collected through cookies and analytics tools.
We do not collect special categories of data and do not knowingly process data of persons under 18.
3. Purposes and legal basis
We process data to answer enquiries, arrange bookings, deliver ordered services, keep accounting records and send service messages. The basis is your consent, performance of a contract and our legal obligations. Marketing messages are sent only with your separate consent.
4. Retention and security
Enquiry data is kept for 12 months after the last contact; booking and accounting records — for the period required by Ukrainian law. We apply encrypted transmission, restricted access and staff confidentiality obligations to protect data against loss and unauthorised access.
5. Sharing
We share data only with hosting, email and analytics providers acting as processors under our instructions, and with authorities where required by law. We do not sell personal data.
6. Your rights
You may request access, correction, deletion or restriction, object to processing, receive your data in a portable format and withdraw consent at any time by writing to contact@cryvelis.com. We reply within 30 days. You may also complain to the Ukrainian Parliament Commissioner for Human Rights.
7. Cookies
Essential cookies are used without consent. Non-essential cookies and trackers that process personal data are set only after prior informed consent given through the cookie banner. You can change your choices at any time.
8. Legal basis of this notice
Закон України «Про захист персональних даних» від 25.01.2024 № 3831-IX; Закон України «Про електронну комерцію» від 03.09.2015 № 675-VIII; Закон України «Про захист прав споживачів» від 12.05.1991 № 1023-XII.
9. Changes
The current version is always published on this page; material changes are announced on the website before they take effect.